VENOM EV Carts Warranty

We offer a 3-year limited warranty on our carts and a l-year limited warranty on electronics as described below. An 8-year limited warranty on Eco Lithium batteries is offered by Eco Battery which can be viewed at ecobattery.com/pages/warranty for terms and exclusions. Ganfeng Batteries have a 5-year limited warranty. Carts must be purchased from an authorized VENOM EV dealer for a valid warranty.

VENOM EV Carts hereby warrants to the original purchaser on any VENOM EV electric vehicle that the materials and components of a new VENOM EV vehicle will be free from defects in material and workmanship. The period for the warranty is three years from date of purchase for the controller and solenoid, rear axle assembly and A/C motor, main wiring harness, and golf cart frame and parts except as listed in the following: Ganfeng Batteries have a 5-year limited warranty. All remaining electrical items not stated in the 3-year warranty including battery charger, all lights including lit kit in seats, LCD display, DC converter, etc. All seats have a l-year warranty. All other suspension components, not included in the 3-year warranty, are also included in this l-year warranty which includes brake calipers, shocks, A-arms, steering knuckles, rack steering, etc. Windshields have a l-year limited warranty which covers damage to the hinge, or glue separating the hinge from the windshield. Any other cracks or breakage of the windshield is not warrantied. Speakers and screens have a l-year warranty. All warranty evaluations/ replacements must be performed by a certified technician. This warranty will cover replacement of all manufactured defective parts. The warranty only covers originally factory installed parts and does not cover any aftermarket accessories even if installed by the manufacturer.

Any customization or modification of the vehicle of any sort will void the warranty, and VENOM EV will not be held responsible for any damage caused by customizations or modifications. Electrical components damaged as a result of fluctuations in electrical current, damage to or deterioration of a vehicle resulting from inadequate maintenance, neglect, abuse, accident, or collision.

This warranty does not cover any expenses incurred in; transporting the Vehicle to and from VENOM EV or an authorized Dealer, technician, or designee of VENOM EV for warranty service. VENOM EV will offer technical assistance to help evaluate and determine actual issues with said training technicians. The original purchaser must operate the vehicle and maintain the vehicle in accordance with the instructions provided in the owner’s manual, the supplements thereto and labels affixed to the vehicle.

Additionally, within 10 days of the discovery of the alleged defects the original purchaser must return the product to the original dealer for evaluation of repairs.

General exclusions: this limited warranty does not cover component failure or damage caused by any of the following, abnormal strain or stress, neglect, abuse, improper assembly of components which were supplied in the factory seal carton, improper maintenance, improper storage, improper use of the vehicle, including but not limited to racing, jumping, stunt driving, or any other use prohibited by the operator’s manual. Programming the cart to over 25 mph will void the warranty of any golf cart or low speed vehicle. Federal and state lawful speed of a golf cart is 19 mph and 25 mph for a low speed vehicle.

Special Exclusions: This limited warranty does not apply to components which are subject to normal wear and tear. These items include but are not limited to the tires, wheel studs, clutch, throttle cable, drive belt, certain torque converters components, seats, lights, fasteners, decals, or cosmetic body panels. Brake pads and rotors are not included in the limited warranty unless damage is caused by failure of faulty parts which will be determined by Venom EV.

EXCLUSIONS: VENOM EV makes no other warranty of any kind expressed or implied. This warranty gives you specific legal rights, and you may also have other legal rights which vary from state to state. This warranty does not cover component failure or damage to vehicles which are leased or rented or vehicles that are used in concession or commercial operations. All warranties are nontransferable. Any carts sold outside of the United States are not covered under any portion of the Venom EV’s warranties.

DISCLAIMER: THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED FOR THE VEHICLE AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ALL SUCH OTHER WARRANTIES BEING EXPLICITLY DISCLAIMED.

LIABILITY LIMITATIONS: IN NO CASE SHALL VENOM EV BE LIABLE FOR INDIRECT, INCIDENTAL SPECIAL PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DEATH, PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM OR RELATED TO ANY ALLEGED FAILURE IN A VEHICLE OR BATTERY CHARGER, OR ANY DAMAGE OR LOSS TO THE PURCHASER OR ANY THIRD PARTY FOR LOST TIME. INCONVENIENCE OR ANY ECONOMIC LOSS. WHETHER OR NOT VENOM EV WAS APPRISED OF THE FORSEEABILITY OF SUCH DAMAGES OR LOSSES. THE RIGHT OF PURCHASER TO RECOVER DAMAGES WITHIN THE LIMITATIONS SET FORTH IN THIS SECTION IS THE PURCHASER’S EXCLUSIVE ALTERNATIVE REMEDY IF THE LIMITED REMEDY OF REPAIR OR REPLACEMENT OF THE VEHICLE FAILS OF ITS ESSENTIAL PURPOSE. THE PARTIES AGREE THAT THIS ALTERNATIVE REMEDY WILL BE ENFORCEABLE EVEN IF THE LIMITED REMEDY OF REPAIR OR REPLACEMENT FAILS OF ITS ESSENTIAL PURPOSE. ANY LEGAL CLAIM OR ACTION ARISING THAT ALLEGES BREACH OF WARRANTY MUST BE BROUGHT WITHIN THREE (3) MONTHS FROM THE DATE THE WARRANTY CLAIM ARISES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST. AS SUCH, THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

WARNING: ANY MODIFICATION OR CHANGE TO THE VEHICLE OR BATTERY CHARGER WHICH ALTERS THE WEIGHT DISTRIBUTION OR STABILITY OF THE VEHICLE, INCREASES THE VEHICLE’S SPEED. OR ALTERS THE OUTPUT OF THE BATTERY CHARGER BEYOND FACTORY SPECIFICATIONS, CAN RESULT IN PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO NOT MAKE ANY SUCH MODIFICATIONS OR CHANGES. SUCH MODIFICATIONS OR CHANGES WILL VOID THE LIMITED WARRANTY. VENOM EV DISCLAIMS RESPONSIBILITY FOR ANY SUCH MODIFICATIONS.

CHANGES, OR SUCH ALTERATIONS THAT WOULD ADVERSELY IMPACT THE SAFE OPERATION OF THE VEHICLE OR BATTERY